Djgator, THIS is exactly what I was referring to when I said, instead of jumping to the defensive! While I appreciate the time it took to type your response, I will reference you to this thread:
Post #11 should clear any of the questions you may have about my experience in Asheville.
Post #16 will give you my resume (which I shouldn’t have to provide) but should satisfy your “to walk in our shoes” comment.
I hate to rehash this topic again as I have put the Asheville show to bed and only referenced it because someone made the comment that this was the first show of the year with issues, where it really wasn't. But since you want to debate the Asheville show (again) I’ll respond to your comments here for your convenience:
No, actually I don’t. I had ‘experiences’ and talking to those parked around me, I know that I’m not the only one that had those ‘experiences’. So I conveyed those ‘experiences’ to those that could take note and possibly make changes for the better. Isn’t that the ultimate goal in providing feedback?
Although you seem to have many complaints regarding MCA national shows,
Surprisingly, I do know what an information packet is. Not only do I know, I'm a very PRO-active person and create my own information packet before I attend any event, I pre-program the GPS units in both cars with every address we will need for the trip. I also create an extremely detailed notebook (visual) for each car that has EVERYTHING we could need in chronological order; directions to each location with printed maps (GPS backup), hotel reservations, copy of our registrations, confirmations, any emails sent by the hosting clubs, car wash locations, phone numbers (if provided) to those putting on the events, etc. So yes, we had the address and arrived where we needed to be. But to address your statement directly, the information packet I believe you are referencing was handed out when? Typically it's at registration which is why I looked for it on Friday but I understand they were available the day of the cruise. While that is wonderful, where were we suppose to pick these up? Again, there was no one in the lobby telling us. There was a blurb on the information board about the "National Mustang Club" being in meeting room X, I assume this is where the information packet pickup was but, who is the "National Mustang Club"? Someone dropped the ball, it had nothing to do with the weather and had everything to do with the overlooking of details. Someone should have noticed that the hotel provided "National Mustang Club" on their information board instead of "MCA" or "Stars and Stripes" OR someone should have been in the lobby directing folks after they checked in. Our room was located off the hall to the right of the lobby, the information was off the hall to the left. There was zero reason for us to go that direction though we would have if there was signage directing us that way.
There may be a problem with your understanding of what an information packet is.
An information packet consists of information for any events that a host club is offering to their guests. It that packet, there was an address for where the Mustangs were to meet for the Biltmore event.
Another perfect example of the lack of communication and the finer details overlooked – while we know that now… this information was NOT conveyed DURING the event. I suppose guests were just supposed to somehow magically know this?? We encountered 2 check points arriving at the Doubletree outside of the Biltmore to line up; both representatives said, “Continue up the hill to the end of the line, we’ll leave shortly”. Perfect opportunity to let folks know what was going on. Simple solution… “Unfortunately, due to the inclement weather, we will not have a police escort but please proceed to the end of the line and we’ll get everyone through this light and to where we need to be as quickly as possible.” The situation had everything to do with the weather but the lack of a solution did not.
Local police and emergency personnel were evacuating people from flooded homes, rescuing stranded motorists, shutting down roads and were unable to provide the police escort that we had hoped to provide from the meeting location to the entrance to the Biltmore
<Sigh>I explained this in my posts on the referenced thread but… yes, we were in the lobby 15 minutes prior to the printed, scheduled departure time. No, there wasn’t a soul in the lobby from the hosting club. Yes, we asked at the front desk. No, they were not informed. Yes, we went out front and there was no one there. Yes, we took it upon ourselves to proceed to the first destination point. While waiting at the light to turn left, the “official cruise” was going straight through the green light. I can only assume they departed from the back/side of the hotel(?). No, we weren’t alone, there were others that did not have the official departure location and were happy they ran into us out front and along the way as we had the address and they didn’t. Yes, our cars were in the group photo and actually, not only did I roll my window down and wave as I drove by, I verbally said, THANK YOU.
IF you were on time (were you?) to join everyone and actually made it to the photo shoot, do you remember seeing the few volunteers who actually were able to be there at the Biltmore directing you onto the property and into formation for the photo and then to the dinner? I say few volunteers, because some of our club volunteers that were supposed to be there were UNABLE to get there due to flooded streets, etc. IF you had your car in the group photo, did you dare to open your window as you drove off to dinner and say thank you or show a friendly wave to those of us who had not a dry spot on our bodies as the rain came down in torrents? Some people did just that and when they did, it made us smile and thus feel even better knowing that we did the job to the best of our ability and took care of our guests.
Here is where you are WAY off base, jumping to the defensive instead of reading what was actually written (listening). The issues I complained about were 100% in your control. Small details to make guests participation more enjoyable or at least less stressful. Has it yet occurred to you that since the weather was so awful that those that live there were having issues with logistics that those of us that are not familiar with the area were having just as difficult of a time? Please re-read what I wrote on this thread and my posts on the quoted thread and tell me what I complained about that was so VERY obviously out of your control.
(before complaining about things that were so VERY obvious out of our control).
My 2 observances at the Mickyard show had ZERO to do with the heat and melting. Again, please re-read what I wrote and tell me where the comment, "you can take these 2 spots or go home" and incorrect printed directions (not experienced by us but heard from more than 1 other participant) for the cruise had anything to do with the weather.
The folks that hosted the Mickyard show walked in shoes that were melting due to the heat.
I'm thrilled there many that had a great time at your show but for us there was a continual comedy of errors that prohibited our enjoyment. Would I attend another? Of course, not to find reasons to complain but because they are learning experiences for everyone, the hosts as well as the participants. We learned lessons there that we carried to the Mickyard. I wish you and your club no ill will; as I have stated before, what you guys pulled off under the circumstances was remarkable, I just simply shared my experience. I'm sorry it didn't match the experience of others in attendence and that it was met with such defensivness and hostility.